Why should I donate through Do Good, Be Better?
- AUB Group will match your donations up to $1,000 pa, which will double the difference you can make.
AUB Group covers the administration fees, so 100% of your donation goes to your chosen charity.
Your donation is tax deductible! If you donate via Payroll (pre-tax) your tax benefit is immediate. If you donate via credit card (post tax) you can download your tax-deductible receipt at tax time.
Do Good, Be Better offers flexibility and choice – Our employee research told us that you wanted a choice regarding donations. Do Good, Be Better has hundreds of charities and thousands of projects which you can choose to support. It also allows you to decide when and how often you’d like to donate and whether you want to give to a specific project or a general fund for your preferred charity.
Will my donation be matched?
AUB Group will match your donations directly to your charity up to a company cap of $1000 per annum.
How should I choose a charity to donate to?
There are hundreds of worthwhile charities and projects on Do Good, Be Better. Your decision to support one charity over another is usually based on your interest in the cause. Some useful questions to ask yourself include:
- What am I passionate about?
- What do I feel most strongly about?
- What is the problem I'd like to fix?
- Who are the people I want to help?
How do I donate?
Select ‘donate’ from the top left-hand navigation bar.
Enter a search term in the search bar or use the filters on the left side panel: ‘Key Charity Partners’, ‘Causes’, ‘SDG’s’ or ‘Price Range’ to browse charities by specific criteria.
Click “Donate Now”, this will display more information
Next, choose if you’d like to donate via Gift Voucher or Credit Card.
Via Credit Card
Please
enter your credit card details and click ‘add card to complete payment’.
A small credit card payment fee of 1% plus 10 cents is applied on top of the
donation to ensure that all transaction charges are covered.
At this point you may wish to donate an extra $2 or $5 donation to GoodCompany
to support their services. This is purely optional.
- Please note: you can tick the box “Securely save my card for future donations” to store your credit card details eliminating the need to re-enter each time or opt to use an already saved credit card.
Refer to our SECURITY page on the safety of credit card information.
Via Gift Voucher
Please enter the voucher code and click ‘apply’. Please note that if the value of the voucher is less than the value of the donation, you will be asked to pay the difference via credit card and be entitled to a tax deduction for that amount. E.g. Voucher value is $10 and the Mosquito net is $20 donation, then you will pay the $10 difference via credit card.
Click “Redeem Voucher”
How do I change or cancel the amounts that I am donating?
It’s easy
to change or delete the amounts you are donating:
Log in to Do Good, Be Better, select “My Account” by clicking your name at the top right-hand corner.
Then on the left-hand side, select ‘Upcoming donations’ (under Donations tab)
If you are changing the amount you give, you will need to delete it and add the donation again.
Will I receive a receipt?
Yes, you will obtain a receipt at the time of your donation via email and you will also receive a payment summary at the end of each financial year. You can also view the history of your donations in your Account.
Is my donation anonymous?
Your donation is anonymous if you choose to ‘opt out’ of communications from the charity. To approve/deny the charities you support having access to your details, you need to:
- Login to your portal
- Go to My Account by clicking on your name in the top right-hand corner
- Select “Settings” from the left menu panel
- Select “Communications Settings”
- Click on the slide bar to opt in/opt out of being contacted directly by the charities you support.
- Click ‘Save’
Is there a minimum donation amount?
The minimum donation is $2.
Does 100% of my donation go to the charity or are there admin fees?
Yes. 100% of your donation goes directly to the charity. AUB Group covers all administration costs associated with Do Good, Be Better.
Our partner, the GoodCompany Foundation, does not charge the donor any administration fee at the time of donation. The only fee charged at the time of donation is to cover credit card charges.
The fees are:
VISA and MASTERCARD 1% of donation amount plus 10 cents
AMEX 2% of donation amount plus 10 cents
When you are paying for your donation, you do have the option to also support the GoodCompany Foundation.
How can I track how much money I’ve donated?
Do Good, Be Better keeps a history of your donations. Login and simply select “My Account” from the top right and. Select “donations” then “donation history” from the left-hand navigation to view your history. Donations will also feature on your payment summary at the end of each financial year.
What happens when I no longer work for AUB Group?
Please ensure you have deleted all recurring credit card donations fromDo Good, Be Better before you cease work. You are welcome to set up a personal account at www.goodcompany.com.au if you wish to set up recurring credit card payments again.
How can I be sure that the charity I’m giving to is legit?
GoodCompany undertakes due diligence for each charity listed on Do Good, Be Better including their Deductible Gift Recipient status. It’s always a good idea to research your charities to ensure you are comfortable with how they spend the funds.
How long does it take for the charity to receive my donation?
We disburse to charity beneficiaries in the month after we receive your donated funds.
I have been making regular donations towards a specific charity project. This project has now been removed from Do Good, Be Better. What happens to my donations?
You will receive a notification if your project has been removed from Do Good, Be Better. At this point, you will have the opportunity to delete your pledge to this charity project and make a different selection. If you do not delete your donation pledge, it will be automatically redirected to the charity’s general donation fund.
My charity has been removed from Do Good, Be Better. What happens to my donations?
You will receive a notification if your selected charity has been removed from Do Good, Be Better. Please make another selection.
What if I have a problem making a donation?
Please refer to these frequently asked questions in the first instance. If you cannot solve your problem there, please email support@goodcompany.org
Can I donate goods instead of money?
Unfortunately, it’s not possible to donate goods through Do Good, Be Better. However, AUB Group may run various programs throughout the year where goods can be donated. An example of this may be Christmas Appeals. These appeals are communicated to AUB Group employees during the year through AUB Group communication channels.
What happens if my pay doesn’t cover my donations?
If your pay doesn’t cover your donation pledge, no deduction will be made in that pay cycle.
How does it affect my tax?
Do Good, Be Better makes the donation process easier and more effective.
You will be invoiced a Tax Invoice at the time of your credit card
donation, and you will receive a payment summary at the end of each financial
year.
For more information on how this will affect your tax, visit the Australian Taxation Office website.
I am involved with a charity outside of work and would like to include them on the website. What is the process?
Charities must meet certain criteria to join the program, including Deductible Gift Recipient (DGR) Item 1. You can check if a charity is DGR item 1 by searching the Australian Business Register here.
If a charity you’re passionate about is not registered with GoodCompany and meets the criteria, please let us know if you are willing to champion their cause via advocacy, donations, volunteering or fundraising. Details of the charity can be emailed to support@goodcompany.org