I currently participate in Child Sponsorship. How does recurring sponsorship work on Do Good, Be Better?

If you currently participate in recurring sponsorship outside of the Do Good, Be Better please contact the charity and inform them that you’d like to make your donations via Do Good, Be Better. Ask the charity to supply you with a Supporter ID which you will then need to add into your Account.

How do I sponsor a child on Do Good, Be Better?

Search for a relevant charity or charity projects and select the appropriate frequency. If the charity you currently support is not on Do Good, Be Better, please contact support@goodcompany.org about bringing them on board.

Ask the charity to supply you with a Supporter ID which you will then need to add your Account.

What is a Supporter ID?

A Supporter ID is generated by a charity, and it allows them to correctly allocate your donation. Many charities may also use your email address to correctly allocate your sponsorship donation. Please be aware of this if you have chosen to donate anonymously.

How can I add Support ID to my account?

Go into My Account> Settings > Profile and Account > scroll down to Supporter IDs and add the ID

I’ve resigned from AUB Group, what happens to my child sponsorship?

You will need to contact the charity to organise alternative methods of payment.

I’m taking unpaid leave. Is it possible to put my child’s sponsorship on hold?

Please contact the charity to arrange another payment method for your sponsorship.

Nb: You are welcome to set up recurring charity sponsorship via credit card at www.goodcompany.com.au